Frequently Asked Questions
Have questions about your project? Here are the answers to our most frequently asked questions.
Catalog
How to choose furniture depending on the type of event?
Atawa helps you select the ideal furniture for your event. For example, for a cocktail, standing tables and stools are recommended, while for a seated dinner, you can choose round tables and elegant chairs like the transparent Napoleon chairs. We support you in your choices according to the style and size of your event.
How to estimate the quantity of furniture needed?
Is furniture delivery included in the rental service?
Yes, Atawa offers a complete service which includes delivery of furniture directly to the location of your event, anywhere in France. Our teams ensure that the furniture is transported and installed in the best conditions. For specific details on delivery costs and delivery times, do not hesitate to contact our advisors.
Is it possible to customize furniture rental for a specific theme?
How many people should you plan on per table?
Is it possible to adapt the quantity of chairs and tables in my order if there are more/fewer of us than initially planned?
Tent and structure
Until when can we modulate the surface area according to the number of guests given the current context?
Usually for weddings, there are no more changes possible 1 month before the event or only minor changes. With the current context (COVID), if there are restrictions we try to be as flexible as possible depending on availability to modify the format of the event, if you wish to maintain it (reduction in size, live event ...). In the event of a change in the format of the event, charges may apply to the equipment provided if it is not used.
Why is renting a tent more expensive than renting a venue?
It is in fact more expensive to host your event in a private space than to rent a venue. First of all, setting up and then dismantling a reception tent requires more people than renting a venue. Furthermore, a private space is not necessarily suitable for receiving such a large number of guests. Inviting a hundred people or more requires suitable infrastructure in terms of furniture, sanitary facilities, energy, etc. Thus, it is also necessary to plan for transport costs (truck furniture, fuel toll, drivers, etc.) and a logistical organization (scheduling, head of project, booking of equipment, etc.). Since it is an ephemeral structure, everything must be built and created compared to a place where everything already exists! Find our article Understanding the prices of reception tents.
How is the approval of structures carried out?
All of our standard equipment is approved according to C.T.S standards (Tents, Tents and Structures). For tailor-made projects open to the public, a calculation note and a request for approval is necessary from the administration. It is up to the organizer to obtain authorization from the Prefecture or Town Hall for installation on the site and opening to the public. At the end of an assembly we can provide you on request in advance: - a certificate of good assembly - involve a safety commission charged to the customer which is an independent company to validate the good assembly and safety of the structures
How much space should you plan for under a tent?
The surface area to be planned depends on the configuration and type of event: For a seated dinner: 1 m²/person: rectangular banquet table (without dance floor). 1.2 m²/person: round or rectangular table 1 m wide (without dance floor). For a dance floor: 0.3 m²/person. For a ceremony or conference: 0.8 m²/person. For a cocktail or a standing speech: 0.5 m²/person. Depending on the planned layout (podium, music group, video projection, changing room, etc.), it may be necessary to provide additional space. For the implementation of the structure: Add 50 cm to 1 m around for classic tents, yurts or teepees.
How much weight does the ballast weigh?
The weight of the ballast varies depending on the structure. For small structures between 80 and 300kg per pedestal. For larger structures or stretches between 500Kg - 2t A one-ton pedestal has a dimension of approximately 1m x 1m. There are several types of ballast: - the most common concrete - steel - sand (rarer) - water (in this case it is necessary to provide a water supply on site and have time to fill the blocks)"
What are the possibilities for a plan B in case of bad weather for the outdoor cocktail?
You must allow 0.8m2 during a cocktail party with buffets per person (depending on the furniture and layout). There are several possibilities in the event of rain: - Rely on an existing covered space (barn, house, etc.) - Plan to install pagoda tents, or stretch tents - Install parasols but be careful in case of windL The installation of tents can be used both in very good weather (to create shade) and in the rain. We strongly advise against mixing the dinner area and the cocktail plan B: beyond being a shame not to separate the spaces for the event, it is a complicated solution to manage in practice. Also, keep in mind that during the cocktail, finishing touches may take place in the dining area.
What is the diameter and depth of conventional or chemical anchors to the floor and wall?
What is the difference between a silhouette tent and a bamboo marquee?
The Silhouette Tent has thin poles which are made of pine, spruce or eucalyptus wood depending on the model. The shape of the Silhouette Tent is oval while the Bamboo Marquee has a rectangular or square shape. The Silhouette Tent offers better visibility to the outside. Its curtains roll up on themselves and hang from the top and provide a clear view. It is possible to add a flag to the top of the silhouette (subject to availability). The Bamboo Marquee therefore has wider, more robust and arched bamboo poles. Its shape is rectangular or square and its curtains slide on the sides offering a less clear view of the outside. This is an artisanal structure Made In France.
What is the difference between the crystal tent and the crystal awning?
The Crystal Tent corresponds to the format of the classic reception tent with a crystal covering including the roof, the gable tips and the curtains/sections of the structure. It is a format that can be completely closed. The Cristal Awning comes in the same format as the crystal tent without the gable points or the curtains (they can be included in the quote as a rain option: in the event of bad weather, you can decide to add 48 hours before the start of the assembly of the gable points as well as the crystal curtains in your Awning format If you decide to install the gable points and/or the curtains, you will be charged the full price corresponding to the price of the products and the time. human from assembly If they are not installed, you will be charged 50%.) It is an open format which can be compared to a "courtyard".
Furniture
How to choose furniture depending on the type of event?
Atawa helps you select the ideal furniture for your event. For example, for a cocktail, standing tables and stools are recommended, while for a seated dinner, you can choose round tables and elegant chairs like the transparent Napoleon chairs. We support you in your choices according to the style and size of your event.
How to estimate the quantity of furniture needed?
Is furniture delivery included in the rental service?
Yes, Atawa offers a complete service which includes delivery of furniture directly to the location of your event, anywhere in France. Our teams ensure that the furniture is transported and installed in the best conditions. For specific details on delivery costs and delivery times, do not hesitate to contact our advisors.
Is it possible to customize furniture rental for a specific theme?
How many people should you plan on per table?
Is it possible to adapt the quantity of chairs and tables in my order if there are more/fewer of us than initially planned?
Table art
What to do if dishes break?
At Atawa, we understand that accidents can happen during events. To give you peace of mind, our equipment rental service includes insurance options covering accidental breakage. In the event of breakage, we apply a flat rate per broken or damaged part, specified in your quote. To avoid any surprises, we recommend that you allow a small margin of safety when ordering for the most fragile items, such as champagne glasses or fine plates.
Energy
Do you offer decreasing rates for renting your equipment?
Yes, we offer decreasing rates depending on the rental duration and the volume of equipment rented. Atawa adapts its prices and rental rates to offer you the most economical solution, while guaranteeing high quality service. To obtain a personalized quote and discover our pricing conditions, do not hesitate to contact our advisors.
How do I choose between forced air heating and a heated parasol for my event?
How does Atawa guarantee the quality of its energy rental services?
To offer you a high-quality service, Atawa relies on local technical teams, specialized and passionate about their profession. We integrate innovation at the heart of our organization, notably through our product committee and the continuous development of our internal software. This approach allows us to control every detail and ensure the smooth running of your events, guaranteeing reliable energy solutions perfectly suited to your needs.
How does the rental of a generator for an event work?
Beyond generator delivery and installation services, Atawa takes care of all the energy logistics necessary for a successful event. Our team of professionals places the generators away from the event for better soundproofing. We also take care of the distribution, connecting them to the electrical cabinets and connecting the circuits together according to the use of the DJ, caterer and lights.
What is the difference between a portable air conditioner and a fixed air conditioning system?
Is a generator noisy?
The average number of decibels of a generator is 60 to 65 dB for a generator placed 7m from your event. We recommend placing it at a sufficient distance from your reception to avoid any noise pollution. Like forced air heating, the noise is quickly masked by the discussions of your guests and the background music. Be careful of noise pollution, however, if you place the group near neighbors or homes, for example.
Is forced air heating noisy?
The average decibel of a forced air heater is 45 to 55 dB for a heater with a duct placed 5m from the tent. Please note that the noise will be masked by the discussions of your guests at the table and by background music. This is why we never get feedback on the noise of the heating during the event.
What is Atawa's role regarding electricity?
We are responsible for providing electricity for the project in case the client takes the generators and electrical distribution from Atawa. We therefore wire the lighting, sound system, etc. If this is not the case, we provide the customer with our electricity requirements, in other words, the necessary power of our installations. Thus, the source of energy is to do with your electrician, as well as the distribution and provision of electrical cabinets. to be able to connect to a well-balanced current on the different stations (catering, lighting, sound system, cocktail, etc.). Find all the information on electricity in our article: https://www.atawa.com/guide/quels-besoins-electricite-evenement.
What is technical hotline? Is it obligatory?
The technical hotline ensures the presence of a technician at the event location and during the event. It is mandatory because the team carrying out the assembly knows and masters its equipment. Thus, in the event of a problem during the event, it can intervene quickly to resolve it (light, sound, electricity). If you take sound, light and electrical distribution with Atawa, one and the same person will be in charge of permanence. This is mandatory to ensure the peace of mind of your event. It is not uncommon for there to be a problem, such as a caterer plugging into a wrong outlet, or a guest tripping over a cable. Regarding the sanitary duty, the person in charge is a technician who intervenes in the event of a technical problem with the sanitary facilities but who does not take care of the cleaning. The sanitary technician is specialized in this field and is therefore not replaceable by a permanent general coordinator for the event.
Decoration
What are the prices for event decoration rental?
Prices depend on several factors: the type of decoration, the duration of the rental, the location of the event and the services chosen (installation, dismantling, transport). Atawa offers a personalized quote after an initial consultation to evaluate your project and offer you a solution that respects your budget.
What happens in the event of bad weather for outdoor decoration?
What is the ideal time to reserve the decoration?
Lighting
Do you offer lighting for daylight events?
Although the lighting effect is more subtle in broad daylight, we offer solutions like powerful spotlights and architectural lighting systems to highlight decors even in natural light. For example, we recommend warm white lighting which accentuates the warm tones of materials, such as wood, fabric and natural elements, which helps to enhance the decoration of a space.
What types of lighting do you offer for rental for an event?
Atawa provides various lighting solutions: rental of spots, LED projectors, bright LED garlands, decorative chandeliers, braziers and much more to personalize your events. Each type of lighting is available for rental throughout France, and we advise you in the choice of equipment according to your needs for a unique result.
Why opt for custom lighting?
Thanks to personalized solutions (light effects, dynamic lighting, etc.), you can enhance each space according to your needs. This personalization guarantees an immersive and memorable experience, transforming a simple event into an unforgettable moment. With Atawa, you benefit from complete support to design a unique lighting design, adapted to your location, your desires and your budget. We offer you a wide range of adjustable lighting so that every detail of your event is perfectly highlighted.
Do the guinguette garlands provide enough light?
Garland lighting around the tent provides good ambient lighting. However, we recommend adding spotlights at the foot of the central poles to provide additional ambient lighting in the color of your choice. The garland lighting between the poles of the tent (starry sky style) provides brighter lighting. For the size of the garland, you must plan in linear meters 1.5 times the perimeter of the tent. For a magical and warm atmosphere, we invite you to add candles or lanterns to the tables which provide additional lighting for dinner .
Sanitary
Do portable toilets require a connection to a water or electricity source?
Sanitary cabins can be of two types: • Connectable cabins: these toilets require to be connected to water, electricity and the sewerage of your place. Connection is possible up to a distance of 10 meters. These toilets have the advantage of offering infinite autonomy of use over time. • Autonomous cabins: these toilets do not require any connection and operate autonomously thanks to the presence of a tank. They are recommended for outdoor events that do not allow a connection to water, electricity or sewerage.
How to choose the right toilet rental for your event?
What types of sanitary facilities do you recommend for events or construction sites?
What is the difference between dry and chemical toilets?
The price of dry or chemical toilets is equivalent. Dry toilets are ecological, and generally more aesthetic. They do not give off a chemical odor, as can be the case with chemical sanitary ware. However, it is important to keep in mind that for dry toilets, the flush is replaced by a tray of wood chips, which may surprise some guests, although this type of toilet is increasingly common. You also need to have someone replace the bins regularly. Chemical toilets therefore have a classic flush, but are less attractive from the outside.
Transport
Do you deliver everywhere in France? and internationally?
How big are the trucks?
The size of the trucks will depend on the material and the quantity to be transported. In general, allow approximately 3 meters of width to ensure accessibility at the assembly site. Note that Atawa can provide a small flatbed truck to travel back and forth between a semi-trailer and the assembly location.
Why are there separate and ungrouped transports?
In the proposal, we distinguish transport for each category. Indeed, it is necessary to consider a truck for each category when transporting different structures, materials, furniture, etc. which either come from different warehouses or which require specific trucks. For example, the generator must be transported in a crane truck while the furniture must be transported in a separate truck for its proper packaging. The structures and floor often come from different warehouses and the space of a single truck is not necessarily enough, etc.
Services
How can I contact an advisor?
When you complete the online brief available on our site and enter the postal code where your event will take place, your request is automatically transferred to an advisor in the region. This expert will contact you directly. You will then have access to his contact information and will be able to communicate freely with him.
Do Atawa teams come onto the field before the event?
Yes, a technical screening is carried out before the event in order to anticipate possible constraints and best prepare for assembly and delivery. This identification is organized once the project has been validated for a question of organization (in order to validate in the field the equipment chosen on the reservation and the access constraints depending on the trucks). It is also possible to organize a technical screening before validation of the project. This is billed at €350 excluding tax, for this you must contact your advisor to organize this identification.
What is the role of the coordinator?
The coordinator ensures that operations run smoothly. This is the guarantor of the successful completion of the project as defined with your advisor. It is mandatory because it guarantees the smooth running of your project and the quality of Atawa service. Our customers very often thank us for the work carried out by the coordinator which allows you to have peace of mind about your assembly.
What is the scope of the Atawa service?
Ile-de-France • Centre-Val de Loire
01 40 50 19 42
Provence-Alpes-Côte d'Azur • Corse
04 84 49 62 64
Nouvelle-Aquitaine
05 35 54 59 88
Hauts-de-France • Normandy
03 74 09 83 62
Bretagne • Pays-de-la-Loire
02 57 64 07 94
Grand-Est • Bourgogne
03 52 74 06 68
Auvergne-Rhône-Alpes
04 28 29 61 35
Occitanie
05 82 95 39 28
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